History
ITEC Consultancy was formed in 1996 to provide consultancy services to the Telecoms and IP reseller communities around emerging technologies. The services offered by ITEC Consultancy were as follows:
- Business Consultancy
- Technology Migration Consultancy
- Sales Training
- Technology Training
In June 2006 ITEC Consultancy added an International services portfolio to deliver technology services around IP technologies across the globe and subsequently changed its name to ITEC Intelligent Services Ltd.
ITEC Intelligent Services has added the following services to the already comprehensive ITEC Consultancy portfolio:
- Onsite Installation and Configuration services
- Contracted On Site Maintenance Services
- Site Survey and Network audits
- Managed Helpdesk and Remote Technical Support
- Remote Monitoring and Management of networks
ITEC directors and personnel have many years experience in providing the above listed services to the Telecoms and IP reseller channel, along with technology manufacturers and Service Providers.
Because of ITEC success and growth over the years its customers have had a demand for the same high level service and support throughout EMEA, APAC and the America's. ITEC has expanded its operations to encompass additional countries and is constantly reviewing other geographical locations. ITEC currently has Authorised Service Partners in excess of 60 countries across the globe enabling ITEC to deliver services 24 hours per day, 365 days per year, across 5 continents.
ITEC has clearly defined it strategy and focuses very clearly on 4 technology groups:
- VoIP and IP Telephony
- LAN & WAN
- Wireless
- Network Security
All of the resources and ASP's contracted to ITEC are supplementary to the above technology groups in order to provide the best possible standards of service and expertise across the globe.
In October 2006 ITEC was awarded ISO 9001 accreditation, which demonstrates the companies commitment to quality at every level of the organisation.
