Services
ITEC's service portfolio is tailored to indirect channel support. We aim to offer complimentary services to the channel to help increase the portfolio of manufacturers, distribution, or value-add resellers to help them deliver and support the products they sell.
The goal is to ensure that the customer is looked after from the point of sale and then locked into a network product lifecycle to ensure repeat business and customer satisfaction is achieved.
The Service Portfolio
- Intelli CONSULT
- aligning technology and business goals
- Intelli CARE
- on site labour and hardware services
- Intelli DESK
- branded help desk support for channel customers
- Intelli INTEGRATE
- full onsite or remote installation and network audit / site surveys
- Intelli WATCH
- remote monitoring or network devices with full fault management
- Intelli TRAIN
- Instructor lead commercial and technical training
Intelligent Services for the Intelligent Business
